Privacy Policy

Overview

This Privacy Policy explains how VideoChopper collects, uses, stores, and shares information when you use our website, applications, video upload tools, team features, and related services. By using VideoChopper, you agree to the practices described in this policy.

Information We Collect

We may collect information you provide directly, including your name, email address, profile information, billing details, uploaded videos, generated clips, team membership data, support messages, and any other information you choose to submit.

We may also collect technical and usage information such as IP address, browser type, device information, referral data, pages viewed, actions taken within the service, and log data related to uploads, processing, and downloads.

How We Use Information

We use information to operate and improve the service, authenticate users, process videos and clips, manage teams, send transactional emails, provide customer support, maintain security, prevent abuse, process payments, enforce our terms, and comply with legal obligations.

Uploaded Content

VideoChopper processes uploaded or linked media in order to provide viewing, clipping, downloading, storage, and sharing features. You are responsible for ensuring you have the rights and permissions needed for any content you upload, link, share, or ask us to process.

We may store source files, derived files, thumbnails, previews, metadata, and processing logs for as long as reasonably necessary to operate the service, honor your account settings, or satisfy legal, security, and operational requirements.

Sharing of Information

We do not sell your personal information. We may share information with service providers that help us operate the platform, such as hosting, storage, email delivery, payment processing, analytics, authentication, and infrastructure vendors. We may also share information if required by law, to protect rights or safety, or in connection with a merger, acquisition, financing, or sale of assets.

Payments

Payment transactions may be processed by third-party payment providers. We may receive transaction confirmations, purchase metadata, and limited billing-related information, but full payment card details are typically handled by the payment processor and not stored directly by VideoChopper.

Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, improve performance, understand usage, and support security and fraud prevention. You can control certain cookie settings through your browser, though disabling them may affect functionality.

Data Retention

We retain information for as long as needed to provide the service, maintain business records, resolve disputes, enforce agreements, and meet legal or security obligations. Retention periods may vary depending on the type of data, account status, storage settings, and operational needs.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security of any information transmitted to or stored by the service.

Your Choices

You may be able to access, update, or delete certain account information through your account settings. You may also contact us to request assistance regarding your information, subject to applicable law and our need to retain certain records for legitimate business or legal purposes.

Children's Privacy

VideoChopper is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the issue.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we may revise the effective date above and post the updated version on this page. Your continued use of the service after changes become effective means the updated policy will apply going forward.

Contact

If you have questions about this Privacy Policy, please contact VideoChopper through the contact information provided on the site or through your account support channels.